Choices, options and priorities: Facilitating effective DSD model transitions
By Lillian Mworeko - ICWEA Uganda Differentiated service delivery (DSD) models should be designed and delivered around the choices, options and priorities of service recipients. Putting the service recipient at the centered means making sure that they meaningfully participate in decision making about what, when, where and how they access services. Furthermore, it means acknowledging that the needs and priorities of people living with HIV change over time and may require transition to a different model. The changes that may require a service delivery transition can be related to ageing, pregnancy, clinical stability and other personal circumstances. DSD models that are truly centered around the needs of people living with HIV must not only focus on processes, procedures and protocols, but also pay attention to facilitating effective transitions or moves between models. Too often, services do not appropriately respond to the heterogeneity of people living with HIV and the dynamic na...